Returns & Exchanges
Domestique Wine is committed to your satisfaction and the integrity of our bottles. If you receive a product that is corked, damaged, or otherwise flawed, please contact us within 30 days of purchase for a replacement or store credit.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief description of the issue or damage.
- 2.Provide Documentation
Attach a photo of the damaged bottle or the specific defect to help our team verify the claim for our records.
- 3.Await Authorization
Our wine experts will review your request and provide a return authorization number and shipping instructions if a physical return is required.
- 4.Receive Resolution
Once approved, we will issue a full refund to your original payment method or ship a replacement bottle at no additional cost.